Privacy Policy
Data Collected
We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.We ask you to log in and provide certain personal information (such as your name and email address) in order to create an account to store your contact information, billing and shipping addresses, and order history. In order to enable these or any other login based features, we use cookies to store session information for your convenience. You can block or delete cookies and still be able to use SoiLLHolds.com, although if you do you will then be asked for your username and password every time you log in to the Website.
You are able to view, change, and remove the data associated with your profile. Should you choose to delete your account, please contact us at wecare@soillholds.com, and we will follow up with such request as soon as possible.
In addition, payment information (i.e. a credit card number) is collected during the checkout process. This process takes place on a secure server (https://). So iLL does not store this information.
Use of the Data
We only use your personal information to provide you with So iLL services or to communicate with you about these services, our products, or the Website.We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
- doing so is appropriate to carry out your own request;
- we believe that it is legally required;
- we believe it's needed to detect, prevent, or address fraud, security, or technical issues;
- we believe it's needed to protect our property, legal rights, or that of others.
By opting in to the mailing list in the footer of the So iLL website or during the checkout process, you agree that So iLL may contact you by email. For example, So iLL may send you promotional emails that we feel you would be interested in or communicate with you about your use of the So iLL website. So iLL may also use technology to alert us when you open an email from us. If you do not want to receive email messages from So iLL, please opt out by clicking the "Unsubscribe" link in any email message.
Sharing of Data
We don't share your personal information with third parties. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Website, products, and services. We currently use Google Analytics (traffic analysis, SEO optimization), Facebook Ads (targeted advertising) and ElToro (targeted advertising). Feel free to check out their own Privacy Policies to find out more.We also use social buttons provided by services like Twitter, Youtube, Instagram, and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy.
So iLL Mobile Message Service Terms and Conditions
The So iLL mobile message service (the "Service") is operated by So iLL (“So iLL ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., cart reminders) from So iLL via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to 1-855-614-0549 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other So iLL mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 1-855-614-0549 or email wecare@soillholds.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Changes to the Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.
Should you have any questions or concerns, please write to wecare@soillholds.com.
Information for GDPR / CCPA can be found here.