The sizing information is useful. At the beginning I am afraid of it is not fit. It is comfortable while the velcro is allowed to adjust. I can feel good support for indoor bouldering.
For sizing, I ordered W10/M8.5. It is my size if other brands 1) LS Solution EUR40; 2) Scarpa Vapor V EUR40.5; 3) BD Shadow EUR42.
I got the low volume shoes because I have narrow arches and heel and the shoes fit well there and length wise as well. I got these shoes to use to train because the rubber has held up well before. After climbing in them for a while I expect them to stretch nicely to fit my foot.
I’ve never experienced the kind of customer service Soill provided to me. It’s outstanding that this company places such a high priority on its customers. It only goes to show you how much they believe in their own product. I fell in love with the shoes during a test trial and I honestly can’t describe how well these shoes perform. The simple gesture of a personal video to thank me, shows the kind of positive attitude the employees carry. As a manager that works in the customer service field, I find joy knowing another company holds the same ideals and values that put their customers first. Thank you Soill for being simply put... awesome!